บริษัท สามหกห้า อินโฟเทค จำกัด

ประสานงานกับผู้ใช้งานเเละผู้ที่เกี่ยวข้อง สามารถใช้ Microsofy Excel ได้ดี (จะพิจารณาเป็นพิเศษ)

Maintain and support enterprise software solutions, like ERP and WMS Develop custom solutions and scripts to support and extend functionality of existing enterprise systems (ERP, WMS etc.) to improve the daily life of users Handle business-critical tasks and systems administration Work with stakeholders and project team to prioritize collected requirements Systems Training and support of the Company Users Troubleshooting and timely resolution of problems that arise Creates and documents testing scenarios, use cases and support manuals

Act as level 1 support for ERP applications Perform post implementation ERP services/supporting role for delivering the services aligned with services level agreement. Establish with assign user areas current and future requirements for computer based systems in order that these departments can make the best use of computing facilities in support of their business of objectives. To validate the users business request and conduct feasibility studied to estimate development time and cost for each project and evaluate commercial packages to help user in the decision-making process. Control the preparation of systems test and evaluate their outcome to ensure that standards are maintained. Ensure that the provision of documentation which is accurate in order that future enhancement of corrections can be carried out efficiently. Assist user department in instruction new procedures and train users to ensure these are implemented effectively and with the minimum or disruption. Review system and producers on an on-going basis to ensure they continue to meet the need of the department. Experience in ERP application system. Work in IT Application Service Organization . Perform IT Services operation. Build User satisfaction in IT services . Experience on ITSM (IT Services Management) , ITTL.

DB Design, SQL Language, MS SQL Server , OLDB หรืออื่นๆที่เกี่ยวข้อง สามารถจัดทำเอกสาร ที่เกี่ยวข้องได้ เช่น Design spec , ER Diagram

ทักษะในการสื่อสาร กับ user และประสานงานกับทีมพัฒนาระบบได้ สามารถเขียน Process flow และ consult เพื่อหา Solution ให้กับ user ได้ สามารถจัดทำเอกสาร ที่เกี่ยวข้องได้ เช่น SRS , BRD, Use Case Diagram , Test scenario , test scripts and Training materials